Field Service Engineer in plymouth

posted:
location
plymouth, united kingdom
job category
Servicing Engineer
job type
permanent
salary
£ 35,000 - £ 40,000 per year
reference number
FSEP20
contact
sam hillberg, randstad technologies
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job description

Randstad Engineering are recruiting for a Field Service Engineer on behalf of its client based in Plymouth.

Key Responsibilities:

The responsibility of the Field Service Engineer is to provide support to customers, ensuring the stable operation of hardware & software products. The Field Service Engineer will join the Naval team providing support on Fire Control Systems & Naval Electro-Optical Surveillance Systems.

  • Provide commissioning, service, repairs and after-sales support to company products and systems both in house and on customer site.
  • Fault-find and troubleshoot systems, often on-board ships, to establish fault and repair as required
  • Assist with associated technical documentation related to work carried out.
  • Support the Sales team in demos and trials for customers as necessary.
  • Provide technical support and advice to internal and external customers.
  • Preparation of risk assessments and SSOW's for installation / commissioning activities.

Experience:

  • Previous experience within a similar position is essential, with hands-on electro-mechanical skills.
  • Exposure with the Navy or Military is required, knowledge of Naval Surveillance Systems advantageous.
  • Knowledge of ethernet protocols - RS242 / serial links etc with the ability to perform fault diagnosis.
  • Skills in mechanical, electrical and electronics.
  • Experience of writing comprehensive visit and fault reports.
  • Must be willing to travel worldwide within a short notice period, working extended hours when necessary.
  • Strong Customer relation/interpersonal skills with the ability to communicate technically at all levels.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

Problem solving

qualification

HND

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